The alpha people

Terms & Conditions

1. Booking & Payment

  • A minimum 50% advance payment is required to confirm your slot.
  • No booking will be held without advance payment.
  • The remaining balance must be cleared on or before the day of the shoot.
  • In case of editing services, full payment must be cleared before final delivery.

2. Studio Timings & Overtime

  • Studio working hours: 9:30 AM – 6:30 PM(Mon-Fri)
  • Shoots scheduled before or after working hours are subject to availability and may incur additional charges.
  • Any time exceeding your booked package will be charged per 30 minutes, as per your selected package rate.
  • Overtime will be calculated strictly and transparently.

3. Data Storage & Backup

  • Raw footage and edited files will be stored as per your selected package backup duration (15/30/45 days).
  • After this period, the studio holds no responsibility for data storage or recovery.
  • Clients are advised to download and secure their files immediately upon delivery.
  • In case of non-payment, the studio reserves the right to withhold content delivery until dues are cleared.

4. Editing Policy (If Applicable)

  • Editing includes a maximum of 2 revision iterations.
  • Additional changes may be charged separately.
  • Delivery timeline: 5–7 working days (Mon–Fri).
  • Only royalty-free music will be used.
  • Editing discussions are conducted via online meetings only (no client visits for editing discussions).

5. Studio Decorum & Maintenance

To maintain a calm and respectful environment:

  • Shoes must be removed before entering the studio area.
  • Only 2–3 accompanying persons are allowed unless they are part of the shoot.
  • Unnecessary crowding inside the studio is not permitted.
  • Food from outside is not allowed inside the recording area (except agreed hospitality).
  • Clients are responsible for the behavior of their guests.


This helps us maintain hygiene, equipment safety, and recording quality.

6. Damage & Responsibility

  • Any damage to studio property, equipment, furniture, or fixtures caused by the client or their guests will be charged as per actual repair/replacement cost.
  • Misuse of equipment is strictly prohibited.

7. Power Backup & Technical Responsibility

  • The studio operates on standard electricity supply.
  • Currently, we do not have a dedicated power backup system.
  • In case of power outage or external electricity failure beyond our control, recording may be temporarily interrupted.

In such cases:

  • The lost time will be adjusted within the same booking slot if possible, OR
  • The remaining duration may be rescheduled based on availability.

Please note:

  • Power cuts due to government supply issues or external infrastructure are considered unforeseen circumstances.
  • No monetary refunds will be issued for interruptions caused by external power failure.
  • We always aim to handle such situations fairly and professionally.

8. Cancellations & Rescheduling

  • Rescheduling within 24 hours of your slot may incur a fee and is subject to availability.
  • Advance payments are non-refundable in case of cancellation from the client’s end.
  • One reschedule request may be considered depending on slot availability.

9. Professional Conduct

  • Clients are expected to maintain respectful and professional behavior.
  • Any form of misconduct, abusive behavior, or damage to property may result in immediate cancellation of services without refund.

10. Branding & Usage

  • Use of our studio name or logo in promotional material must be approved in writing.
  • We reserve the right to use behind-the-scenes content for portfolio or promotional purposes unless the client requests otherwise in writing before the shoot.

11. Outdoor Shoot Policy

  • We primarily prefer studio-based shoots for quality control and comfort.
  • Outdoor shoots are accepted only after pricing and terms are agreed upon.
  • Outdoor shoot prices are fixed and non-negotiable.
  • Travel time is included; however, pick-up and drop must be arranged by the client.
  • For outstation shoots, food and basic refreshments must be arranged by the client for the team.
  • Extra time will be charged per 30 minutes as per the agreed outdoor bundle rate.

12. Pricing Policy

  • All prices listed are transparent and structured.
  • Pricing is non-negotiable.
  • By proceeding with booking, you confirm acceptance of the pricing structure.

Final Acceptance

By confirming your booking and making the advance payment, you agree to all the above Terms & Conditions.