1. Booking & Payment
- A minimum 50% advance payment is required to confirm your slot.
- No booking will be held without advance payment.
- The remaining balance must be cleared on or before the day of the shoot.
- In case of editing services, full payment must be cleared before final delivery.
2. Studio Timings & Overtime
- Studio working hours: 9:30 AM – 6:30 PM(Mon-Fri)
- Shoots scheduled before or after working hours are subject to availability and may incur additional charges.
- Any time exceeding your booked package will be charged per 30 minutes, as per your selected package rate.
- Overtime will be calculated strictly and transparently.
3. Data Storage & Backup
- Raw footage and edited files will be stored as per your selected package backup duration (15/30/45 days).
- After this period, the studio holds no responsibility for data storage or recovery.
- Clients are advised to download and secure their files immediately upon delivery.
- In case of non-payment, the studio reserves the right to withhold content delivery until dues are cleared.
4. Editing Policy (If Applicable)
- Editing includes a maximum of 2 revision iterations.
- Additional changes may be charged separately.
- Delivery timeline: 5–7 working days (Mon–Fri).
- Only royalty-free music will be used.
- Editing discussions are conducted via online meetings only (no client visits for editing discussions).
5. Studio Decorum & Maintenance
To maintain a calm and respectful environment:
- Shoes must be removed before entering the studio area.
- Only 2–3 accompanying persons are allowed unless they are part of the shoot.
- Unnecessary crowding inside the studio is not permitted.
- Food from outside is not allowed inside the recording area (except agreed hospitality).
- Clients are responsible for the behavior of their guests.
This helps us maintain hygiene, equipment safety, and recording quality.
6. Damage & Responsibility
- Any damage to studio property, equipment, furniture, or fixtures caused by the client or their guests will be charged as per actual repair/replacement cost.
- Misuse of equipment is strictly prohibited.
7. Power Backup & Technical Responsibility
- The studio operates on standard electricity supply.
- Currently, we do not have a dedicated power backup system.
- In case of power outage or external electricity failure beyond our control, recording may be temporarily interrupted.
In such cases:
- The lost time will be adjusted within the same booking slot if possible, OR
- The remaining duration may be rescheduled based on availability.
Please note:
- Power cuts due to government supply issues or external infrastructure are considered unforeseen circumstances.
- No monetary refunds will be issued for interruptions caused by external power failure.
- We always aim to handle such situations fairly and professionally.
8. Cancellations & Rescheduling
- Rescheduling within 24 hours of your slot may incur a fee and is subject to availability.
- Advance payments are non-refundable in case of cancellation from the client’s end.
- One reschedule request may be considered depending on slot availability.
9. Professional Conduct
- Clients are expected to maintain respectful and professional behavior.
- Any form of misconduct, abusive behavior, or damage to property may result in immediate cancellation of services without refund.
10. Branding & Usage
- Use of our studio name or logo in promotional material must be approved in writing.
- We reserve the right to use behind-the-scenes content for portfolio or promotional purposes unless the client requests otherwise in writing before the shoot.
11. Outdoor Shoot Policy
- We primarily prefer studio-based shoots for quality control and comfort.
- Outdoor shoots are accepted only after pricing and terms are agreed upon.
- Outdoor shoot prices are fixed and non-negotiable.
- Travel time is included; however, pick-up and drop must be arranged by the client.
- For outstation shoots, food and basic refreshments must be arranged by the client for the team.
- Extra time will be charged per 30 minutes as per the agreed outdoor bundle rate.
12. Pricing Policy
- All prices listed are transparent and structured.
- Pricing is non-negotiable.
- By proceeding with booking, you confirm acceptance of the pricing structure.
Final Acceptance
By confirming your booking and making the advance payment, you agree to all the above Terms & Conditions.